Processing of Personal Data

Introduction

The processing of personal data carried out through this Iberhielo website is governed by the provisions of European data protection regulations—Regulation (EU) 2016/679—General Data Protection Regulation (GDPR)—Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights, and other applicable data protection regulations—in order to guarantee at all times the fundamental right to data protection for users of this website.

By reading this Privacy Policy, the user is informed about how Iberhielo collects, processes, and protects the personal data gathered through this website. Users should carefully read this Privacy Policy, which has been written in clear and simple language to make it easy to understand, so that they can freely and voluntarily decide whether to provide their personal data to Iberhielo through the various means provided for that purpose.

The purpose of this Privacy Policy is to provide information about your rights under the GDPR. If you have any questions regarding the processing of your personal data, please contact: info@iberhielo.com


Personal Data Collected

Iberhielo collects personal data in order to provide you with access to and use of some of the services offered through this website. Some of this data is provided directly by you—for example, when you fill out an application form—while other data is collected indirectly using technology such as cookies.

Whenever data is collected through the communication channels established on the website, the data subject will be informed in accordance with current data protection regulations. The methods used for the collection and subsequent processing of personal data are:

  • Forms: The information will be included on the form itself.
  • Emails: The email addresses listed on the Iberhielo website will be considered potential means for collecting personal data. Information regarding how the data controller processes the personal data collected via email is available at: Email Information Notice
  • Cookies: Iberhielo may use technical cookies (small data files that the server sends to the computer of the user accessing the website) to perform certain functions that are considered essential for the proper functioning and display of this website. Information regarding the processing of personal data collected via email by the data controller is available at: Cookie Policy.

The information requested on this website is generally required—unless otherwise specified in the relevant field—to fulfill the stated purposes. When using other means to submit information to Iberhielo, users must provide only the information that is necessary in each case.

In this regard, the user assumes any liability that may arise from excessive or inappropriate data that they voluntarily choose to provide to Iberhielo through the established data collection methods. Furthermore, the user is responsible for the truthfulness and accuracy of the personal data provided. In the event of any changes to the user’s information, such changes must be communicated to Iberhielo in order to keep the information up to date.


Detailed Information on Treatments

Purpose:
  • Handle inquiries submitted through the contact form.
  • Manage your registration and the comments you post on the blog.
Legal Basis:
  • The Company's legitimate interest in responding to requests for information via the website.
  • Consent of the affected person.
Recipients:
  • No data will be disclosed to third parties.
Transfers:
  • No transfers are planned.
Interview date:
  • The data will be retained for as long as necessary to fulfill the purpose for which it was collected and to determine any potential liabilities that may arise from that purpose and from the processing of the data.

Limitations of the treatment

Iberhielo does not authorize individuals under the age of 14 to provide their personal information through the means available on this website (filling out web forms for service requests or contact, or by sending emails). Therefore, individuals who provide personal data using these methods formally declare that they are over 14 years of age, and Iberhielo is exempt from any liability for failure to comply with this requirement.


Recipients

No disclosures of data to third parties or transfers to third countries or international organizations are planned, except to comply with a legal obligation or at the request of a public agency or a court or tribunal.


Retention period

Iberhielo retains your personal data for as long as is strictly necessary for each purpose of the processing, without prejudice to your right to revoke your consent at any time. The retention period is generally determined by the need to comply with any legal obligations that may apply to each type of processing or to allow users to file potential claims.


Safety Measures

Iberhielo implements appropriate security measures in accordance with current data protection regulations to ensure the fundamental right to data protection for users of this website.


Rights

The rights of the affected individuals are:

  • Get confirmation as to whether Iberhielo is processing your personal data.
  • Access your personal data, as well as request the correction of inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer needed for the purposes for which it was collected.
  • Apply under certain circumstances:
    • Restriction of the processing of your data, in which case Iberhielo will retain it only for the purpose of asserting or defending claims.
    • The right to object to the processing of your data, in which case Iberhielo will cease processing your data, except for compelling legitimate grounds or for the exercise or defense of potential claims. This includes the processing of your data for automated individual decision-making.
    • Data portability, so that data can be provided to the data subject or transferred to another controller in a structured, commonly used, and machine-readable format.

Likewise, when data processing is based on consent, you have the right to withdraw that consent under the terms and conditions set forth in current data protection regulations.

Affected individuals may exercise their rights by contacting Iberhielo, Iberhielo 1111, SL, at Calle Riu Xuquer 48, Polígono Zamarra, 46960, Aldaia (Valencia), indicating in the subject line: Ref. Data Protection, or by email at info@iberhielo.com

If you feel that your rights regarding the protection of your personal data have been violated, especially if you have not received a satisfactory response regarding the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority, the Spanish Data Protection Agency – Address: C/ Jorge Juan, 6 – 28001 MADRID (Madrid) – Website: sedeagpd.gob.es.